Seasonal Workforce Housing

Lone Mountain Property Management

Employee Housing Guide

Everything you need to know about living well, arriving prepared, and departing with your full deposit.

Yellowstone Club · Spanish Peaks Mountain Club · Moonlight Basin
Crazy Mountain Ranch · Apres Cru Hospitality · HHM Hotels

Section 01About LMPM Housing

One Company,
Many Communities

Lone Mountain Property Management (LMPM) manages employee housing across a portfolio of world-class private clubs and businesses in the Big Sky and Southwestern Montana.

We’re glad you’re here. Our Property Management & Housing Team is here to support your season — clear communication and timely action help ensure a smooth experience for everyone.

Whether you are joining the team at Yellowstone Club, Spanish Peaks Mountain Club, Apres Cru, HHM, Moonlight Basin, or Crazy Mountain Ranch, your housing is administered through LMPM's centralized housing team and the StarRez Portal, This guide covers the policies, processes and expectations that apply universally across all properties.

Visit the StarRez Housing Portal→

Important note

Rates, specific bed inventory, and employer-specific details are not included here. Please refer to the onboarding materials provided by your employer’s Human Resources team, or log in to your StarRez Portal to review available options and current pricing.

Applies to all LMPM-managed housing
including but not limited to YC, SPMC,
Moonlight Basin, Crazy Mountain Ranch,
HHM & Apres Cru

Section 02Onboarding Process

Your Path to Move-In Day

Every step below must be completed before you can check in. Missing any single step is the most common cause of delays — read this carefully.

Receive your job offer

A signed offer letter from your employer’s Human Resources team is required before a housing application can be initiated.

Pass your background check

Housing eligibility is contingent on a cleared background check. Your Human Resources team will advise on timeline — you can continue with your application while you wait.

Register in the StarRez Portal

You will receive an email invitation from Human Resources. Register and complete your housing application through the StarRez Portal. Allow 3 business days for review. Business days are Monday – Friday.

Sign your lease agreement

Your seasonal lease is generated within the StarRez Portal once your application is approved. Sign it promptly — your bed space cannot be held without a signed lease.

Select your bed space

Bed spaces are first-come, first-served within the StarRez Portal. Some departments may be pre-assigned to specific locations based on operational needs.

Pay deposit & initial rent

Your security deposit is due within 5 days of selecting your bed space, or before arrival — whichever comes first. Initial rent must also be paid before check-in. See your StarRez Portal for amounts.

Schedule your move-in appointment

Book through the StarRez Portal with a minimum of 72 hours’ notice. Appointments cannot be scheduled sooner than 3 days before your work start date.

Application review

3 business days

Business days are Monday – Friday

Deposit due

Within 5 days

Of bed selection, or before arrival — whichever comes first

Move-in notice

72 hours minimum

Advance booking required in the StarRez Portal

Earliest arrival

3 days prior

No sooner than 3 days before your work start date

Section 03Check-In Eligibility

Check-In Requirements

All of the following must be completed and confirmed before a check-in appointment will be honored. Arriving without these in place will result in a rescheduled appointment.

Application submitted & approved

Via the StarRez Portal. Allow 3 business days for review. Business days are Monday – Friday.

Lease agreement signed

Electronically through your StarRez Portal.

Security deposit paid

See your employer’s onboarding guide for amounts.

Initial rent paid

Due before check-in, not upon arrival.

Move-in appointment scheduled

Minimum 72 hours in advance via the StarRez Portal.

Transportation not provided

LMPM does not provide transportation to housing. Discuss options with your Human Resources team or hiring manager.

Residents who do not appear for their scheduled move-in appointment without communication within 24 hours will have their booking cancelled. A new bed space may be selected if and when plans are confirmed.

Application Eligibility Considerations

The items below are taken into consideration when reviewing applications.

Pay or vacate notices

3 or more in a prior season rotates an applicant to the end of the queue. Housing may be limited and; is not guaranteed.

Non Sufficient Funds (NSF) notices

3 or more in a season rotates an applicant to the end of the queue. Housing may be limited and; is not guaranteed.

Lease violations

2 or more in a season affects future approval. Severe violations may result in housing denial.

Early termination

Prior early contract terminations affect queue priority. Residents departing before seasonal cutoffs are added to the waitlist.

Sections 04–05Housing Locations

Where You’ll Live

LMPM manages employee housing across two geographic areas: the Gallatin Gateway area (approx. 60 minutes from the clubs) and the Big Sky area (approx. 15–25 minutes). All rates and availability are listed in your StarRez Portal.

Availability Key

Each property lists the companies whose employees may be placed there. A full-strength logo means the property is available to that company; a faded logo means it is not. Companies are listed alphabetically.

Apres Cru Hospitality

Crazy Mountain Ranch

HHM Hotels

Lone Mountain Land Company

Moonlight Basin

Spanish Peaks Mountain Club

Yellowstone Club

Gallatin Gateway & Clyde Park

Gallatin Gateway, MT

Gallatin Gateway Inn

A historic Spanish Colonial–style building offering dorm-style rooms, shared apartments, and communal cooking areas. On-site 24/7 gym, nightly security, and Schack’s Depot dining (seasonal).

Hotel-style rooms Shared & private Twin · Full · Queen

Best for those who value affordability and a community-oriented environment. Air Conditioning available in a few limited select outer rooms only.

Exclusively Available To

Gallatin Gateway, MT

Gateway Village

New and upcoming development with three-bedroom, two-and-a-half-bath furnished townhomes. Full private kitchen, in-unit laundry, and garage options available. Walking distance to the post office and Skyline Bus stop, with USPS mailbox clusters nearby.

Townhomes Private rooms Couples available

Best for residents wanting a home-like feel and mail delivery convenience. Plan ahead for the winter commute.

Available to

Clyde Park, MT

Crazy Mountain Ranch

Ranch-style housing on the CMR property near Clyde Park. Rooms feature private beds; bathrooms are shared. Full communal kitchen, common lounge, and on-site washer/dryers. Complimentary lunch and dinner provided during shifts. Security on site 24/7. Livingston is approximately 30 minutes away.

Private rooms Shared rooms Communal kitchen

A distinctive setting unlike any other property. Bring your own bedding and detergent. Flexibility is key — availability is limited and fills quickly. Secure early if eligible.

Exclusively Available To

Big Sky

Big Sky, MT

Powder Light Dorms

Higher-density dorm-style apartments accommodating 8–10 residents per unit. Two shared bathrooms, large kitchen, in-unit laundry, and an on-site gym (Building 31). Public bus and company-specific shuttle stops on campus. Walking distance to groceries and Big Sky Town Center.

Dorm apartments Shared rooms Twin XL

Best for those who value affordability and a community-oriented environment.

Available to

Big Sky, MT

River View Dorms & Apartments

Fully furnished apartments for residents who want a private room in Big Sky. Four- and eight-bedroom dorms plus two- and three-bedroom apartments. Excellent storage, well-suited to longer seasonal stays. Public and company-specific bus stop within walking distance at Powder Light.

4–8 bedroom Private rooms Twin XL · Full

Designed for Big Sky private-room preference. Kitchen and laundry etiquette make communal living significantly smoother.

Available to

Big Sky, MT

Spruce Cone Townhomes

Seven four-bedroom, two-bathroom townhomes with stocked kitchen, and in-unit laundry. Each house has six residents. Walkable to downtown Big Sky restaurants and shops. Parking is limited — coordinate with housemates during peak season.

Twin XL · Shared & private
4 bedroom

Available to

Big Sky, MT

Town Center Condos

Fully furnished three to four-bed, three to four-bed bath condos in the heart of Big Sky. Walkable to shops, dining, and the bus stop. Each unit houses 5–7 residents, with in-unit laundry and included parking.

Twin · Full
3–4 bedroom

Available to

Big Sky, MT

Goldenstone Townhomes

Limited availability of condos, townhomes, and homes within walking distance of the Big Sky Town Center. Single-occupancy bedrooms, private kitchens, and in-unit laundry. Parking is limited, so coordination with housemates is recommended.

Private rooms
Limited availability

Available to

Big Sky & Gallatin Gateway

Manager Housing

Limited condos, townhomes, and homes with single-occupancy bedrooms, private kitchens, and in-unit laundry. Gateway Village and River View are recommended options. Flexibility is key — availability fills quickly, so secure early if eligible.

Private rooms
Single occupancy

Available to

A signed offer letter from your employer’s Human Resources team is required before a housing application can be initiated. All rates and availability are listed in your StarRez Portal.

Sections 06–07Amenities at a Glance

What’s Included

Compare amenities across all LMPM-managed properties. Every property includes free Wi-Fi and in-unit or on-site laundry.

Gallatin Gateway & Crazy Mountain Ranch

AmenityGallatin Gateway InnGateway VillageCrazy Mountain Ranch

Commute to YC60 min60 minOn-site

KitchenCommunal & privatePrivateCommunal

LaundryShared / in-unitIn-unitOn-site

Wi-FiFreeFreeFree

ParkingFreeFree / limitedFree

Gym24/7 on-site—On-site

Public transitYesWalkingShuttle only

On-site securityNightly roamingNightly drive24/7

Resident assistantOn callOn-siteOn-site

Air ConditioningSelect rooms——

Meal optionsSchack’s Depot (seasonal)Schack’s Depot (seasonal)Lunch & dinner

Couples availablilityLimitedLimitedLimited

Big Sky

AmenityPowder LightSpruce ConeTown CenterRiver View

Approximate driving distance to Clubs25–30 min20–25 min15–20 min25–30 min

Approximate driving distance to hotels & restaurants10 min5 min5 min10 min

KitchenSharedSharedSharedShared

LaundryIn-unitIn-unitIn-unitIn-unit

Wi-FiFreeFreeFreeFree

ParkingFree / limitedFree / limitedFreeFree / limited

GymOn-site———

Public transitYesWalkingWalkingWalking

On-site securityOn callOn callOn callOn call

Resident AssistantOn-siteOn-siteOn-siteOn call

Air Conditioning————

Meal options————

Couples availablility———Limited

Section 08Universal Policies

Policies That Apply Everywhere

These policies apply across all LMPM-managed properties regardless of employer or location. Your signed lease agreement contains the full legal terms.

Quiet Hours

10:00PM – 7:00AM daily at all properties

Be considerate during non-quiet hours — residents work varying shifts

Repeated noise infractions may result in fines or eviction

Smoking & Vaping

Strictly prohibited inside all units and common areas

Permitted outdoors 25 feet from any door or open window

Violations: warning → $100 → $200–$300 → $500+ fines

Tampering with smoke detectors is prohibited

Pets & Animals

No pets permitted at any LMPM property

Support animals require pre-approval through OurPetPolicy

Letter of Disability & vaccination records required before move-in

Unauthorized pet fee: $500 per incident

Visitors

Visiting hours are 6:00AM – 10:00PM

Residents are responsible for all guest behavior

Unauthorized or unattended guests may result in fines or eviction

Substances & Weapons

All housing is drug-free — no illegal substances including marijuana

Alcohol permitted for residents 21+

No weapons, flammables, or explosives permitted at any time

Violations may result in immediate eviction and further consequences

Shared Space & Cleanliness

Common areas are your shared responsibility

Routine inspections are conducted at all properties

Trash must be deposited properly — never left outside compactors or bins

Cleaning fees and damage charges apply upon departure

Rent Payments

Rent paid biweekly or on the 1st/15th through the StarRez Portal / Zego. Please check your hiring company housing guide for specifics.

ACH payment is preferred — no processing fee

Late fees begin 3 calendar days after due date

Payroll deductions are not offered

Keys & Access

Keys and access codes are personal — sharing is prohibited

Lost or stolen keys must be reported immediately

Replacement and re-pin fees apply — see fee schedule

After-hours access: contact your Resident Assistant or the on-call security at your property

Employee housing is a shared living environment. Thoughtfulness about noise, shared spaces, and different schedules makes a genuine difference for everyone’s experience.

Section 09Fee Schedule

Fees That Apply Across All Properties

Bed rates and security deposit amounts vary by property and are not listed here. The fees below are universal across all LMPM-managed housing. Review your lease agreement for location-specific additions.

Cleaning

General cleaning$50.00/hr per resident

Upholstery cleaning$150.00 minimum per item

Carpet cleaning$50.00 minimum per room

Mattress cleaning$150.00 minimum per mattress

Garbage / personal item removal$100.00 per resident

General cleaning carries a one-hour minimum.

Maintenance

Wall repair$40.00/hour + $5 materials
+ $5/spot after 5

General maintenanceTime & materials

Furniture removal$40.00/hour
+ drive time & refuse fee

Furniture moving$40.00

Key replacement$50.00 minimum
$216 minimum for repin

Code change$25.00

General maintenance and furniture moving carry a one-hour minimum.

General

Key card / garage opener (lost or stolen)$50.00

Transfer request$50.00 +

Unauthorized pet$500.00 per incident

Smoking / vaping violation$500.00 minimum

Lease violation notice$25.00 per notice

Contract cancellation (unapproved)Equivalent to deposit

Contract cancellation (approved)$100.00

Improper check-out (no 2-week notice)$100.00

Transfer and smoking fees are charged plus any applicable cleaning or reparation costs.

Payment fees

ACH — bank account & routingNo charge

Debit card$7.95 per transaction

Credit card3.5% per transaction

Cash via CashPay$4.00 per transaction

Non Sufficient Funds (NSF)$25 charged by your bank

ACH is the preferred method — it carries no processing fee. Payments are not real-time and may be returned by your bank days later.

Section 10Move-Out Process

Leaving Well

A smooth move-out protects your deposit and your eligibility for future housing. Two weeks’ notice is required at all properties.

Submit departure request

Two-week minimum notice.

Receive departure instructions

Sent by the Lone Mountain Property Management & Housing Team.

Clean your room & common spaces

Cleaning fees apply where standards are not met.

Submit departure confirmation

Via the StarRez Portal.

Return all keys & access cards

Replacement fees apply for anything missing.

Depart — inspection conducted

LMPM inspects the unit after departure.

Deposit eligibility

Full contract completed · room and shared spaces clean and undamaged · $0 balance on account.

ACH refund

14 business days

after departure inspection · $4.00 fee

RapidPay refund

5 business days

after departure inspection · 4.0% fee

Check refund

Within 30 days

Via mail · $5.00 fee

Early contract terminations and employee terminations forfeit deposit return eligibility. If you cancel your reservation before arrival, you are eligible for a refund.

Section 11Who to Contact

Arrive Prepared

Furnishings and utilities are provided, but many personal items are not. Employee housing is a shared living environment — items that support sleep, organization, and personal space often make the biggest difference.

Government-issued IDs & documents

ID, lease copies, insurance information, prescriptions.

Bedding & towels

Not provided unless purchased through the StarRez Portal in advance. Twin XL is the most common size. Please refer to your company specific housing guide for more details.

Renter’s insurance

Personal belongings are not covered by LMPM. A basic renter’s policy is strongly recommended.

Warm-weather layering

Montana weather shifts dramatically. Bring a winter jacket, hat, gloves, and insulated boots regardless of season.

Kitchen & food items

Plates, bowls, cups, mugs

Silverware

Reusable food containers

Favorite basic cooking tools

Snacks & pantry staples

Personal fridge

Kitchens may be shared or communal. Dishes, cookware and utensils are not guaranteed, and fridge space may be limited.

Comfort & miscellaneous

Personal heater or heated blanket

Small storage bins or organizers

Command hooks — no permanent mounting

Bedside or reading light

Mattress pad or protector

Laundry hamper or bag

Extension cord or power strip

Iron & ironing board

Small vacuum — hotel-style rooms

Sleep mask, earplugs or white noise

Candle warmer — open flame is not allowed

A plant, decor or pictures

Highest-impact item

Bring a fan

Almost no LMPM properties have Air Conditioning. A fan is one of the highest-impact items you can bring for summer.

Section 13Quick Start & FAQ

Quick Start Guide

Designed to help you move into employee housing with minimal stress. Most delays, fees and issues occur when steps are missed.

Key timelines to know

Deposits due within 5 days of selecting a bed space, or before arrival — whichever comes first

Rent paid biweekly or on the 1st/15th through the StarRez Portal / Zego. Please check your hiring company housing guide for specifics.

Late fees begin 3 calendar days after the rent due date

Move-in appointments no sooner than 3 days before your work start date

Payments at a glance

Preferred method: ACH — no processing fee

ACH payments are not real-time and may be returned by your bank days later

Returned payments may result in Non Sufficient Funds (NSF) fees and a reinstated balance

Keep sufficient funds available for several days after paying. Payroll deductions are not offered

Shared living expectations

A roommate questionnaire identifies general preferences, but roommate compatibility is not guaranteed. Please be mindful of:

Quiet hours — and courtesy outside of them

Lights, TVs, alarms and devices in shared bedrooms

Differences in schedules, age and lifestyle

If concerns arise: speak respectfully with your roommate, contact your Resident Assistant, then reach out to LMPM if issues persist.

Common mistakes to avoid

Missing your move-in appointment

Submitting rent or deposits late

Assuming ACH payments clear immediately

Arriving without finalized housing steps

Expecting automatic roommate changes

Leaving without completing the move-out process

These issues may result in fees, cancelled bookings, or loss of housing eligibility.

Virtual tours

What tours can — and can’t — tell you

Our virtual tours give you a general sense of the layout, size and flow of our units before arrival. They’re a helpful planning tool, especially for understanding common areas and room configurations.

Furnishings may vary between units, even within the same building or unit type

Room layouts and configurations can differ, including furniture placement, storage and bed arrangements

Décor, finishes and small details may not appear exactly as shown

Tours often reflect a representative unit, not a guaranteed match

View the virtual tours→

One Company,Many Communities

Your Path to Move-In Day

Receive your job offer

Pass your background check

Register in the StarRez Portal

Sign your lease agreement

Select your bed space

Pay deposit & initial rent

Schedule your move-in appointment

Check-In Requirements

Application submitted & approved

Lease agreement signed

Security deposit paid

Initial rent paid

Move-in appointment scheduled

Transportation not provided

Application Eligibility Considerations

Where You’ll Live

Gallatin Gateway Inn

Gateway Village

Crazy Mountain Ranch

Powder Light Dorms

River View Dorms & Apartments

Spruce Cone Townhomes

Town Center Condos

Goldenstone Townhomes

Manager Housing

What’s Included

Policies That Apply Everywhere

Quiet Hours

Smoking & Vaping

Pets & Animals

Visitors

Substances & Weapons

Shared Space & Cleanliness

Rent Payments

Keys & Access

Fees That Apply Across All Properties

Leaving Well

Submit departure request

Receive departure instructions

Clean your room & common spaces

Submit departure confirmation

Return all keys & access cards

Depart — inspection conducted

We’re Here to Help

Arrive Prepared

Government-issued IDs & documents

Bedding & towels

Renter’s insurance

Warm-weather layering

Quick Start Guide

Key timelines to know

Payments at a glance

Shared living expectations

Common mistakes to avoid

What tours can — and can’t — tell you

One Company,
Many Communities